Do I have to be referred to you by another professional?

Many of my clients self-refer by contacting me directly by email or by telephone: 07930 824504. Some of my clients are referred by the clinics in which I work, while others are referred to me by their employers.

Does counselling always have to be conducted on a face-to-face basis?

Normally a counselling session consists of a conversation held between two people in the same room. However, if a client finds it difficult to attend such a session (because of disability or geographical isolation, for instance), it may be possible for them to be counselled via telephone. If you would like to know more about telephone counselling please contact me to discuss the matter further.

Will you give me advice about how to solve my problems?

Counselling is not about issuing advice. Instead, we work together to unravel your difficulties and to make sense of them; then we can look at ways to move forward.

What kind of issues do you deal with?

Everyone is unique, as are their problems. However, the list below includes some of the more common causes of concern that clients bring to me:

Anger management
Childhood issues/trauma
Obsessive compulsive disorder
Post traumatic stress disorder
Self esteem
Self harm
Sexual identity

How long will I need to attend counselling?

The number of sessions you require will be discussed in the initial consultation. However, it is usual to review this question periodically and to address the question of when to end during sessions, in a collaborative manner.

What happens if I am late for a session?

Should you arrive late, the session will begin immediately and we will need to end at the usual time.

What happens if I need to cancel?

I require at least 24 hours notice, during normal working hours (i.e. 9am-5pm), prior to the session that is being cancelled in order for you to avoid being charged the full amount for that session. This does not include Bank Holidays; therefore if a 10am Tuesday appointment needs to be cancelled and it falls directly after a Bank Holiday Monday, I will need to be informed on the Friday before if the cancelled session is not to incur a charge.

Where else might I look for advice and information?

The following is a list of websites for organisations that will be able to provide additional information to you:

British Association for Counselling and Psychotherapy (BACP)

British Infertility Counselling Association (BICA)

Human Fertilisation and Embryology Authority (HFEA)



Caroline McLean